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Privacy policy

Privacy Policy

At 9spacex, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

When you make a purchase or register with us, we may collect the following types of information:

  • Personal details: name, email address, phone number, shipping/billing address.

  • Order information: product details, payment method, transaction history.

  • Technical information: cookies, IP address, browser type, and usage data.

  • Marketing preferences: email subscriptions and promotional opt-ins.

How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases, promotions, or support requests.

  • Improve our services, website experience, and product offerings.

  • Send newsletters, promotions, or marketing emails (you may unsubscribe anytime).

  • Ensure secure payment processing through trusted third-party providers (e.g., Stripe, PayPal).

Third-Party Services

We use tools like Facebook Pixel, Google Analytics, and Shopify third-party apps to understand user behavior and enhance your experience. These tools may use cookies and tracking technologies.

For payment processing, we rely on trusted third-party providers (such as Stripe and PayPal). We do not store your credit card details on our servers.

Data Protection

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

  • Access and request a copy of your personal information.

  • Request corrections or deletion of your data.

  • Opt out of marketing emails at any time.

For any privacy-related inquiries, you can contact us at: admin@9spacex.com.

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Shipping options depend on your order. Pre-orders are paid in full and qualify for a full refund if we can't ship.

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How pre-order works

Pay in full today. Full refund if we can't ship.

  1. Pay now. Paid in full today. Nothing more is charged later.

  2. Cancel free until production. Cancel any time before production starts and get every cent back.

  3. Ship window. Each pre-order shows its window in your cart. Tracking arrives the day it leaves.

If we can't ship it, your payment goes straight back to your card — no store credit, no asking.